IBM招聘Agile Development（全国，待遇优厚）

2016-08-18 11:39

ProjectManager:AgileDevelopment：anycity

JobDescription ExperiencewithinAgileDevelopmentenvironments Technicalapplicationsupportexperienceisrequired(for7*24hoursservice) ExperienceinChangemanagement,Incidentmanagement&problemmanagement ExperienceinSoftwareConfigurationmanagementandautomatedsoftwaredeployment Experiencewithschedulingutilities ExperiencewithtoolssuchasJenkins+,Git/hub,Stash,Netezza,Cognos,Cloud HighpassiononProjectmanagementwork ExcellentEnglishcommunicationskills Capableof PrioritizeissuesraisedandresolveaccordingtoSLAs Coordinateescalationandresolutionofmajorserviceissues. Reportpromptlytomanagementandbusinesspartnersregardingcriticaloutagesuntilresolutionincludingregularstatusreportstomanagementonapplicationstatusandothermetrics. Allocateresourcestoresolveproblems/incidents. Developrelationswithbusinesscommunityandtheoutsourcedserviceproviders. Discussallproductionsupportaspectswithapplicationdevelopmentmanagement. Providetechnicalsupportforproductioncyclesjobsandtroubleshootsissues. Arrange,assign,adjustandmonitorshiftstohaveappropriatecoverage. Interactwithinfrastructure,releasemanagement,changemanagement,QA,DBAandapplicationteams. Manageoff-shore,outsourcedvendortoanSLAandexecutionofcriticalsituations. Supervisesdailyactivitiesforproductioncontrolandcomputerpersonneltoensuretimelyandeffective Reporting,tracking,follow-up Communicationofproblemswiththeusercommunity release/deployment operationalreadiness capacity/availabilitymanagement applicationmonitoring serviceanalyticsandreportingactivites. Overseeandcoordinatetechnicalsupportforend-usertraining,productiontestingandequipmentmodifications. RequiredExpertise ExperiencewithinAgileDevelopmentenvironments Technicalapplicationsupportexperienceisrequired(for7*24hoursservice) ExperienceinChangemanagement,Incidentmanagement&problemmanagement ExperienceinSoftwareConfigurationmanagementandautomatedsoftwaredeployment Experiencewithschedulingutilities ExperiencewithtoolssuchasJenkins+,Git/hub,Stash,Netezza,Cognos,Cloud HighpassiononProjectmanagementwork ExcellentEnglishcommunicationskills PreferredExpertise PrioritizeissuesraisedandresolveaccordingtoSLAs Coordinateescalationandresolutionofmajorserviceissues. Reportpromptlytomanagementandbusinesspartnersregardingcriticaloutagesuntilresolutionincludingregularstatusreportstomanagementonapplicationstatusandothermetrics. Allocateresourcestoresolveproblems/incidents. Developrelationswithbusinesscommunityandtheoutsourcedserviceproviders. Discussallproductionsupportaspectswithapplicationdevelopmentmanagement. Providetechnicalsupportforproductioncyclesjobsandtroubleshootsissues. Arrange,assign,adjustandmonitorshiftstohaveappropriatecoverage. Interactwithinfrastructure,releasemanagement,changemanagement,QA,DBAandapplicationteams.

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