IBM招聘Case Manager（本国，待遇优厚）
CaseManager_jobid65279BR_band8_multiplecities_postdate10.10_人力资源相关职位
JobDescription
WithintheIBMEmployeeRelationsorganization,thereisaspecialistteamofHumanResourcesCaseManagers.TheCaseManagementandAppeals(CM&A)teaminIBMhasresponsibilityto:
Establishandprovidegloballyconsistentcasemanagementpracticesforcomplexemployeerelationscases,concerns,appealsandgrievances,andmisconductviolations.
Understandandmitigateemployeerelationstrendsand/orpervasiveconcerns.
Undertakeendtoendmanagementofcomplexemployeerelationscases,includingOpenDoorAppeals(IBMsGrievanceProcess)complexperformancemanagementissues,complexbehaviormanagementissuesanddisciplinaryactions.AsacasemanagerneedtotakealeadershiproleinengagingrelevantIBMparties,includingSecurity,Legal,Medicalandotherstakeholderstoworkontheeffectiveresolutionofemployeesituations.
DevelopstrongrelationshipswithintheChinaGDCHRteam,andworkcloselywiththeEmployeeandLaborRelationsteam
ProvideadviceandcounseltoHRPartnersandlinemanagersregardingtheapplicationofpolicyandprocedurefromanhistorical,cross-business,andcountryperspective.
Applylocallegislationandregulationstocasemanagementandresolution.
Executeappropriateinvestigationtechniques,andusegoodjudgementandbalancedconsiderationofallavailablefactsandinformationtodetermineoutcome.
Workincollaborationwithglobalcasemanagersonspecialprojectsorothercommonteamobjectives
RequiredSkill:
Atleast8yearsHRexperienceinanHRBusinessPartner,EmployeeRelationsorLegalrole
BachelorsdegreeinHumanResources,IndustrialRelationsorLaw
Strongindividualcontributor
English:Fluent
Chinesesimplified:Fluent
Required
Bachelor'sDegree
English:Fluent
Preferred
Master'sDegree
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