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【考题训练第二十八期】Which of the following roles is responsible for...

Which of the following roles is responsible for identifying opportunities for improvement?
1. Service Owner 2. Continual Service Improvement (CSI) Manager 3. Process Owner a) 1 and 2 only b) 1 and 3 only c) All of the above d) 2 and 3 only 答案是哪一个,大家一起来分析下~