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【考题训练第十六期】The objective of the Change MP is BEST described as ?

The objective of the Change Management process is most accurately described as?
a) Ensuring that all Changes are recorded, managed, tested and implemented in a controlled manner b) Ensuring that Changes to IT infrastructure are managed efficiently and effectively c) Ensuring that all Changes have appropriate back-out plans in the event of failure d) Protecting services by not allowing Changes to be made 答案是哪个,大家帮忙分析下~