IT相关资料，免费了：）[持续更新110215，信息系统项目管理师其他资料]
学习资料： ITIL先锋论坛专家讲堂直播 300期视频回放
book1： [IT服务管理指标].(Metrics.for.IT.Service.Management).Peter.Brook.扫描版.pdf files/811 ... -8f83-0015c55db73d/ book2： [IT管理框架].(Frameworks.for.IT.Management)(Jan.Van.Bon).扫描版.pdf files/b25 ... -b228-0015c55db73d/ book3 IBM 的 IT服务管理白皮书(IBM Service_Management).pdf files/bb18eec0-08e0-11e0-8b67-0015c55db73d/
book1： [IT服务管理指标].(Metrics.for.IT.Service.Management).Peter.Brook.扫描版.pdf files/811 ... -8f83-0015c55db73d/ book2： [IT管理框架].(Frameworks.for.IT.Management)(Jan.Van.Bon).扫描版.pdf files/b25 ... -b228-0015c55db73d/ book3 IBM 的 IT服务管理白皮书(IBM Service_Management).pdf files/bb18eec0-08e0-11e0-8b67-0015c55db73d/
book4
IT服务管理 —— 基于ITIL的全球最佳实践_整合版.pdf files/e2c ... -8b0e-0015c55db73d/
IT服务管理 —— 基于ITIL的全球最佳实践_整合版.pdf files/e2c ... -8b0e-0015c55db73d/
book 5
ITIL v3 原版教材汇总 ITIL_V3_SERVICE_DESIGN_2.pdf files/22e ... -b488-0015c55db73d/ book 6 ITIL v3 原版教材汇总 ITIL_V3_SERVICE_IMPROVEMENT_5.pdf files/f1f ... -ab1e-0015c55db73d/ book 7 ITIL v3 原版教材汇总 ITIL_V3_SERVICE_OPERATION_4.pdf files/493 ... -9bc2-0015c55db73d/ book 8 ITIL v3 原版教材汇总 ITIL_V3_SERVICE_TRANSITION_3.pdf files/b89 ... -bb97-0015c55db73d/ book 9 ITIL V3 经理升级考指南V1.0 [整理BY SAN].docx files/d29 ... -b52a-0015c55db73d/
ITIL v3 原版教材汇总 ITIL_V3_SERVICE_DESIGN_2.pdf files/22e ... -b488-0015c55db73d/ book 6 ITIL v3 原版教材汇总 ITIL_V3_SERVICE_IMPROVEMENT_5.pdf files/f1f ... -ab1e-0015c55db73d/ book 7 ITIL v3 原版教材汇总 ITIL_V3_SERVICE_OPERATION_4.pdf files/493 ... -9bc2-0015c55db73d/ book 8 ITIL v3 原版教材汇总 ITIL_V3_SERVICE_TRANSITION_3.pdf files/b89 ... -bb97-0015c55db73d/ book 9 ITIL V3 经理升级考指南V1.0 [整理BY SAN].docx files/d29 ... -b52a-0015c55db73d/