猎头急招职位：CMDB (Configuration Management Database) Expert
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The tools expert isresponsible for ITO Managed Service OSS tools design and integration betweenITSM&CMDB tool, monitoring tool, automation tools in Telecom domain. In theOSS solution design, tools expert are required to define the process,relationship, scope and data flow and have in-depth insight into the systemdesign, functionality and mechanism of ITSM,CMDB, monitoring and automationtools such as:
- Define the process flow between ITSM tools and Automation tools.
- Define the interface between monitoring tools and ITSM tools.
- Define the interaction between ITSM, CMDB, monitoring and automation tools base on the functions required.
Output:
- Integral integration solution design
- Detailed integration solution design
- Interface definition between tools
Requirements
- 8 years experience in integration of between ITSM tool, CMDB and monitoring tool in Telecom domain. ( BMC or HP )
- Able to design the functions between ITSM tool, CMDB and monitoring tools. Able to descript each function in details with data/process flow.
- Able to coordinate with Monitoring tools solution team and 3rd party provider ( BMC or HP ) to finalize the solution.
- Able to design test case for ITSM tool, CMDB and monitoring tool.
- Able to carry out acceptance test when integration is done.
- Understanding the importance of CMDB during the integration. CMDB design and implementation experience is a must.
- Able to design relationship model of monitoring KPI in CMDB.
- Experience in BSS and Business Process is an advantage.