Global Staff IT Analyst （北京）
At least 4 years working experience in IT service and support in MNC, ITIL foundation certification preferred.
Familiar with Microsoft Active Directory ) Microsoft Active Directory based account and access management via IAM Portal, deal with infra calls and service orders within agreed SLA. The task includes but not limited to account provisioning/de-provisioning, groups management, provide tier 2 support to frontline teams like helpdesk. Service catalogue management and support, which includes new service design, build up; maintenance of existing services and improvement of the service catalogue process. External Partner profile Management and Support. Night shift from 2pm to 11pm, one week per month 有意者直接联系QQ外企聘window运维(624686947)
Familiar with Microsoft Active Directory ) Microsoft Active Directory based account and access management via IAM Portal, deal with infra calls and service orders within agreed SLA. The task includes but not limited to account provisioning/de-provisioning, groups management, provide tier 2 support to frontline teams like helpdesk. Service catalogue management and support, which includes new service design, build up; maintenance of existing services and improvement of the service catalogue process. External Partner profile Management and Support. Night shift from 2pm to 11pm, one week per month 有意者直接联系QQ外企聘window运维(624686947)