Applications Maintenance Manager

Competencies: • Bachelor’s Degree in Software Engineering, Information Technology, Computer Science or related fields. • More than 5 years experience maintaining large internally developed and vendor software applications. • Demonstrated experience with utility operations and thorough knowledge of software application maintenance processes, such as ITIL (Change, Release and Configuration Management), Business Impact Event (BIE) communications and work management. • Demonstrated experience analyzing, developing, designing, testing, implementing, and maintaining software applications of medium to large complexity. • Demonstrated experience leading teams by providing direction, counseling and employee development. • Demonstrated experience multi-tasking and balancing multiple interdependent efforts. • Demonstrated experience providing alternatives and innovative solutions to address business needs. • Demonstrated ability to be client-focused and be able to articulate the impact of technology to business professionals. • Must possess excellent interpersonal skills with an ability to collaborate with staff, clients, software vendors, project managers and management at all levels. • Must be willing to work overtime to resolve critical system issues and manage software migrations. • Must demonstrate effective resource and project planning, decision making, results delivery, team building, and the ability to stay current with relevant technology and innovation. • Working knowledge of different development tools such Oracle, Java, WebSphere, and QTP. • Excellent written & verbal English, Cantonese is a plus. Responsibilities: The successful candidate will lead, direct, and prioritize the activities for a staff of 15 to 25 Information Technology division and be accountable for their performance and results. Typical responsibilities will include: • Providing technical guidance to staff, including testing, deployment, application enhancement etc; • Diagnosing, troubleshooting, and resolving problems; • Providing leadership, counseling, training/mentoring, development for staff members; • Overseeing the day-to-day operations of critical computer systems which includes working occasional nights and weekends; • Interfacing with clients, software vendors, project teams and external entities to prioritize maintenance work requests, define new business requirements and resolve technical issues; • Overseeing status reporting, metrics reporting; • Performing other duties and responsibilities as required. 有兴趣的联系我，，工作地点：深圳；谢谢！