标题: 急聘----- technical support manager
急聘----- technical support manager
MOD (Manager On Duty) Manager package: 150-200K annually a key position in managing technical support daily activities. Major responsibilities : call volume forecast, headcount planning, MOD process development, weekly resources planning and daily real-time resources allocation. requirements: .Bachelor degree/equivalent; MBA preferred .Minimum 5 years of relevant experience .Proven Background in Services Operations or related fields .Proven ability to build a performing (virtual) team and manage the team in fast paced environment .Strong Drive for Results, Business Acumen and Command Skills for further information, pls contact
MOD (Manager On Duty) Manager package: 150-200K annually a key position in managing technical support daily activities. Major responsibilities : call volume forecast, headcount planning, MOD process development, weekly resources planning and daily real-time resources allocation. requirements: .Bachelor degree/equivalent; MBA preferred .Minimum 5 years of relevant experience .Proven Background in Services Operations or related fields .Proven ability to build a performing (virtual) team and manage the team in fast paced environment .Strong Drive for Results, Business Acumen and Command Skills for further information, pls contact